About Us
LUKY: It stands for 'Let Us Know You'. In this digital era, acquiring the right customers is extremely important, but we must also consider the associated cost.
LUKY provides a no-code, low-code solution for the customer onboarding. All the complexity regarding customer KYC and compliance checks will be abstracted from fintech, insurance startups,or banks.
Provider Abstraction
It offers seamless integration with all third-party identity providers, simplifying the complex integration process. Fintech firms, banks, and startups can swiftly choose their preferred API providers for identity verification. Moreover, it allows for the selection of different providers for various types of identity verification.
Compliance Agnostic
The compliance rules can operate independently of third-party providers. The data model is standardized across all third-party providers. You can freely select any third-party provider for any Identity API; the third-party-agnostic data model will ensure that all chosen compliance rules function seamlessly without affecting customer onboarding.
Concentration Risk
It helps mitigate the concentration risk of third-party identity providers. In case you are not satisfied with the service of a provider, you can switch to another provider with the click of a button. Your onboarding process will proceed as usual without any impact on your customer journey.
LUKY streamlines customer onboarding with its no-code, low-code solutions.
It seamlessly integrates with various third-party identity providers, including Sign Desk, Karza, Signzy, Digio, Decentero, and more.
During the customer onboarding journey, developers from different organizations typically follow similar steps, albeit with some variations. However, each organization often expends redundant efforts in integrating with these third-party providers. LUKY has already handled this integration, enabling organizations to simply select the desired stages of onboarding, add them to the cart, and check out. Once completed, the entire MicroFront-End is generated in the backend, requiring organizations to call just one API for onboarding integration, thereby minimizing development efforts.
This low-code solution simplifies development for developers, abstracting the complexity surrounding third-party provider support from organizations. Traditionally, integrating each third-party provider for a feature team to complete the entire journey takes around 8 to 12 weeks. With LUKY, this integration effort can be reduced to just 1 to 2 weeks.
LUKY enables organizations to customize compliance rules
LUKY empowers organizations to customize their compliance rules for customer onboarding. The LUKY platform enables admin users to easily select and integrate various compliance rules during the customer onboarding process. Additionally, it offers the flexibility for organizations to insert the compliance rule engine at any stage within the onboarding journey.
After implementing the compliance rules, organizations can make informed decisions about whether to proceed with the customer or halt the journey for future follow-up with potential leads. Some examples of compliance rules include "PAN-AADHAAR Link," "PAN-GST Link," "Soft Pull Score," and "PAN-AADHAAR Name Match."
The compliance rule engine meticulously evaluates all rules and generates comprehensive documentation for the onboarded customer. Organizations can effortlessly share the generated PDF with their team and determine whether to classify the customer as a potential lead or as irrelevant for further engagement.
Services
LUKY provides a no-code, low-code customer onboarding solution available as SaaS or for private hosting within organizations.
Integration
In any software integration with third-party partners, time to market is extremely important. In customer onboarding integration with third-party identity partners, it usually takes 8 to 12 weeks (depending on the number of steps in KYC and compliance). LUKY helps reduce the integration time to 1 to 2 weeks.
Privacy & Security
Customer personal details are extremely sensitive. They must be kept safe, secure, and in compliance with regulatory guidelines. LUKY complies with all regulatory standards and ensures the security of customer personal data. Organizations need not worry about customer privacy and security; they can focus more on their business model.
Facade
It abstracts the complexity of upgrading third-party APIs to different versions, maintaining and upgrading them without altering the contract with Fintech or the organization. All repetitive maintenance and upgrade efforts from the organization can be avoided altogether.
Financial Ops
Most third-party identity providers operate on a Pay-as-You-Go model. LUKY offers complete transparency regarding the financial usage of your workspace for customer onboarding. You can configure budget and cost explorer management within the platform, and it can provide rate limiter checks.
Engineering Excellence
The LUKY platform team is deeply passionate about engineering and the practices surrounding it. The entire platform is designed according to the PDLC (Product Development Lifecycle) process, incorporating the Test First approach. Any upgrades to the platform ensure that it runs more than 1000 regression tests automatically, preventing any consumer integration breaks
Observability
"LUKY platform provides both technical and functional observability of the customer onboarding journey. It offers dashboards for organizations, furnishing details on where customers are dropping off during onboarding. It identifies friction points within your configured customer onboarding process. Additionally, it assists in adjusting compliance rules based on the majority of customer inputs."
Why choose us?
We provide excellent customer service all at a competitive price point.
Customer Focus
We prioritize customer satisfaction, striving to exceed your expectations with exceptional service and ongoing support.
Read moreCost Effectiveness
Our solutions are designed to provide excellent value for your investment, helping you achieve your objectives without breaking the bank.
Read moreInnovation
Our platform incorporates the latest technological advancements and best practices to ensure efficiency and effectiveness.
Read moreOur Thirdparty providers
Luky has predefined integrations with the following third-party partners. Some provide common identity verification, while others offer more advanced and sophisticated enhancements.
Contact Us
Shop No: D-110 The Atrium, Hadapsar, BG Shirke Rd, Jahangir Nagar, Mundhwa, Pune, Maharashtra 411036
skumar@luky.co.in
+91 7770025556